# DuskLine

> A mission-critical push-to-talk platform for field crews: one channel that the
> whole team hears, with dispatch, live location and man-down alerts running in
> the same console — and custom AI voice and text agents that join the channel
> as members alongside the people on it.

DuskLine pairs a desktop dispatch console with an app for rugged Android
handsets. It is aimed at fire, police, transit and industrial operations, and it
bridges to the LMR radios those crews already carry, so a team can move onto it
without retiring the fleet it has.

What separates DuskLine from other push-to-talk platforms is that the channel is
not only for people. Custom voice and text agents hold a seat on a talkgroup the
way a person does: they hear what is said, answer out loud, and act on it —
opening an event, placing a call, writing to a system of record. Each agent is
built for the customer that needs it, against their procedures and systems.

The platform is sold across the Middle East and Africa. That is why the site
ships in English, French and Arabic: between them they cover the Gulf, the
Maghreb, and Francophone and Anglophone Africa.

This is the product's marketing site. All of it is a single page, published in
three languages at three URLs. The content is the same in each; the product
screenshots on the page show the English interface.

## Pages

- [DuskLine (English)](https://duskline.io/): the full product overview.
- [DuskLine (French)](https://duskline.io/fr/): the same page in French.
- [DuskLine (Arabic)](https://duskline.io/ar/): the same page in Arabic, right-to-left.

## Full text

- [llms-full.txt](https://duskline.io/llms-full.txt): the complete English page as plain markdown, including every screenshot description. Read this if you want the content rather than the markup.

## What the product does

- [AI agents on the channel](https://duskline.io/#agents): custom voice and text agents provisioned as channel members — shift logging, on-channel interpreting between Arabic, French and English, roll call, lone-worker check-in, procedure lookup and runbook escalation.
- [Sectors](https://duskline.io/#sectors): private security and facilities, mining and industrial sites, transport and logistics, public safety.
- [Dispatch console](https://duskline.io/#console): standing groups and temporary incident channels, per-member priority, simultaneous select across channels, mute all, and a per-channel call record.
- [Location monitoring](https://duskline.io/#location): live member positions, itinerary playback, a heatmap overlay of where a shift was actually spent, and radial, polygon or corridor geofences.
- [Alerts and events](https://duskline.io/#alerts): man down, emergency call, no movement, property damage and low battery, each raised with a priority, an initiator, a timestamp and a location.
- [Directory and calling](https://duskline.io/#directory): duty status, battery and network state, priority and group membership, with voice and video calls started from the same row.
- [Field app](https://duskline.io/#field): the handset screens — push-to-talk, channels, critical alerts, emergency countdown, voice and video calls, channel chat.
- [Console setup](https://duskline.io/#setup): per-channel audio routing, configurable keyboard shortcuts, light and dark appearance.
- [Radio interop](https://duskline.io/#interop): TETRA and P25 through 3GPP IWF, other digital and analogue fleets through a RoIP gateway, with radios appearing on the channel as members.
- [Deployment](https://duskline.io/#deployment): shared cloud hosted in France, a dedicated single-tenant instance in the region required, or on-premise with active-active or active-standby redundancy.
- [Security](https://duskline.io/#security): end-to-end encrypted group calls with key management to 3GPP TS 33.180, OpenID Connect authentication against the customer's own identity provider, real-time call recording. DuskLine holds no security certifications yet and says so.
- [Capability list](https://duskline.io/#specs): what ships, in one table.
- [FAQ](https://duskline.io/#faq): radios, data residency, certifications, standards, encryption, identity, devices, licensing and pilots.

## Contact

- Email: contact@duskline.io
- Phone: +216 22 009 666
- Regions served: Middle East and Africa
- Languages: English, French, Arabic

## Legal

- [Privacy](https://duskline.io/legal/privacy/): what the site collects (nothing beyond what you send us) and how it is handled.
- [Cookies](https://duskline.io/legal/cookies/): the site sets no cookies and stores nothing in the browser.
- [Terms of use](https://duskline.io/legal/terms/): terms of use for the site itself, not the platform contract.
- [Legal notice](https://duskline.io/legal/notice/): publisher identity, registered details and hosting.

## Optional

- [Sitemap](https://duskline.io/sitemap.xml)
- [robots.txt](https://duskline.io/robots.txt)